Learn more about how Kelovarentix collects, uses, and protects your personal information as you navigate our analytics platform. Our practices reflect South African and international standards for privacy and transparency.

Information We Collect

We collect data strictly necessary for business communication, platform operations, and client support.

• Contact details (such as your name, business email, and phone number) provided in forms or communications.
• Technical information including browser type, device, and IP, collected via cookies and analytics tools.
• Usage data on platform features accessed, supporting service improvements and security monitoring.
• Feedback or inquiries supplied directly by you, such as requests for demos, support, or information.

How We Use Data

Your data fuels business analytics services but is never sold or disclosed for marketing without consent.

• To respond to inquiries, schedule demos, or support your business analytics needs.
• For internal analytics, audit logs, and security monitoring to protect all parties involved.
• To maintain account details and communicate critical updates or service alerts.
• To enhance platform reliability and deliver improved experiences and features.

Legal Basis for Processing

We process your information as allowed under POPIA and related international standards.

Processing is based on your consent, contract performance, or legitimate business interests such as secure operations and providing service updates.

Third Party Sharing

We safeguard your data and limit disclosures to trusted partners only when needed for operations.

• Data processors or IT providers strictly necessary for hosting, system security, or technical support. These partners are under confidentiality agreements.
• Legal or regulatory authorities, but only if required to comply with law or protect our legal interests.
• Third parties involved in service delivery, never for marketing or independent use outside agreed scope.

Data Security

We employ industry-standard encryption and access controls to secure information during transfer and storage. Security reviews and compliance audits are undertaken regularly. Data is only accessible to authorized personnel on a need-to-know basis, and all staff receive privacy training. Your rights under POPIA are respected at every data touchpoint.

Your Rights

You may review, update, or request deletion of your data, subject to relevant legal requirements.

• Request access to your personal and business information retained on our platform.
• Rectify inaccurate or outdated contact or business details in our records.
• Request erasure of your personal information, where legally permissible and not critical to ongoing business.
• Withdraw consent or restrict processing for direct marketing purposes at any time.

Cookies & Analytics

Cookies help us monitor usage and enhance platform performance, but you can manage preferences anytime via browser controls or settings.

Read Cookie Policy Read Cookie Policy

Contact Us

For privacy requests or questions, contact our team at Kelovarentix by email, phone, or mail at our main office.

Policy Updates & Changes

We update policies to reflect changes in law, business practices, or services. Continued use denotes acceptance of updates.